Recommended specification

When using The Maths Factor, Pearson recommends the following specifications:

• Google Chrome v30 or later
• Firefox v30 or later
• Internet Explorer version 9 or later (for Windows PC only)
• Safari version 5 or later (for Mac only)
• iOS6 or later (excluding iOS8*)

Can I use The Maths Factor on Android tablets?

The Maths Factor has been redeveloped using HTML5 standards and technology, so it should be compatible with most modern tablets.

My Browser Details

Troubleshooting

If you are having issues with The Maths Factor and you are using Internet Explorer as your web browser, Pearson recommends trying Google Chrome (www.google.co.uk/chrome) or Mozilla Firefox (www.mozilla.org/firefox), as these often require less initial configuration.
However, the following can also resolve issues:

1. Clearing the cache:

Firstly try a forced refresh, by pressing Ctrl + F5, to see if this makes any difference. If not, it may be necessary to clear your cache.

To clear your cache on a Windows PC (in any browser) simply press Ctrl + Shift + Delete to bring up the option to delete browsing history. From here you can

On an Apple Mac if you are using Safari, click the Safari menu and select ‘Empty Cache’, then click 'Empty'. If you are using any other web browser, press Shift + Command + Delete to bring up the option to delete browsing history. From here you can then delete the appropriate history files.